Virtual Receptionists Job - Smith.ai

 

Virtual Receptionists Job 

Smith.ai

image source:  Smith.ai

If you are interested in working from home then you have got a good and great opportunity through this company. You can work here at your convenience. The company provides you with a good environment

Name of the Post:

Virtual Receptionists

When you work with this Company:

The company is passionate about its agents being able to shine and utilize their inner "superpowers" every day by providing the best work environment, pay, and culture. 

The company allows you to earn industry-leading wages and grow your career from the comfort and convenience of your home, all while helping small businesses thrive.

In addition, every agent on the Smith.ai team is supported by an environment that is challenging, rewarding, and fun. the company encourages idea sharing and promotes leaders from within.

You should apply here if you have the following skills:

You should have strong and good typing and multitasking skills

Have high-speed and good internet access (see requirements below)

Ability to work flexible hours in a relaxed setting remotely

If you are a professional and confident communicator with clients

If you are a good as well as a skilled and confident computer user

Speak fluent and confident English (bonus points if you're bilingual)

Full Description of Job Profile:

Do your work from your home and work 100% remotely here at your convenience

Answer calls from various businesses and professionals, or answer their web chats

Screen new clients, take messages, collect payments and transfer calls, book appointments

Carefully understand what the caller needs and provide them with appropriate business information

Contribute to continuous excellence, be part of a team and work well

Skilled and Experience Required for the Position: 

Experienced professional communication, verbal and written. You have worked in a professional setting that requires quality presentation and great communication.

listeners and Instruction readers.  When receiving or giving information, you adhere to instructions to ensure you have carefully followed through, without skipping or missing anything.

Strong ethical decision-makers. You value and demonstrate a high level of responsibility, reliability, integrity, and supportive team collaboration in everything you do.

Caring and respectful of everyone. You know how to be an active listener and respond empathetically, even in the most demanding situations.

Responsive to change and understanding that there is always room to improve. Whether receiving coaching on the job or helping improve processes, you understand that continual change makes Smith.ai a fantastic place to work.

Multitaskers who can balance serving clients directly, too. You like the challenges and feeling of getting things done with proficiency while ensuring your clients' needs are met.

Be resourceful and able to navigate learning new things with ease. Whether it's a new computer app or a work process, you learn quickly and find answers to your questions efficiently.

You Must have before the apply for this Job:

Desktop or laptop computer with Google Chrome browser installed

Reliable broadband internet connection. Must have a less than 50 ms ping, greater than 10 Mbps download, and greater than 3 Mbps upload (tested by https://www.speedtest.net and https://networktest.twilio.com)

Strong typing skills: at minimum 40 wpm with 100% accuracy (tested by https://livechatinc.com/typing-speed-test/)

Call answering only: a quiet environment for answering calls, plus a headset with a microphone arm attached

Choose you won time to do this job (Part-time or Full time):

The company operates 24/7/365. We hire for both full-time (40 hours/week) and part-time positions. For part-time positions, you must be available 5 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.

Benefits and Compensation for this Job:

The company invests in our team members and supports their growth towards career advancement in both client-support and management roles as their experience grows. 

The company pays its agents industry-leading wages, based on location and cost of living, to support our mission of hiring qualified candidates and building a strong community of healthy and happy agents at Smith.ai.

This position offers an hourly rate, paid weekly, with many opportunities for bonuses. Periodic raises are given based on performance and longevity with the company.

Salary / Earning:

If the agent is outside the U.S:

Starting, entry-level rate of $11/hour

Training with paid

Some Extra earning opportunities for all agents included:

Employee referral bonus of $150

Many more awards with earning opportunities

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Work from home Jobs, Customer Support Jobs, Virtual Receptionists jobs, Data Entry Jobs, Voice Calling Jobs, Voice Calling Jobs