Front Office Executive
iamge souce: dellagroup.in
Name of the Company:
Della Group
Address of the Company: (Head Office)
Della Tower
Jam-e-Jamshed Road,
Parsi Colony, Dadar (E),
Mumbai – 400 014.
Job Details
Name of the Post:
Front Office Executive
Front Office, Reservations Executive
Job Location:
Lonavala
Minimum Qualification Required:
Hotel Management Graduate or equivalent.
Minimum Job Experience:
Resort experience of 3-4 years. Previous role as Front Office Supervisor or of a similar profile in a five-star hotel.
Job Description:
Should welcome guests on arrival and ensure smooth check-in and check-out process as per company standards.
Should address guest queries on rooms, food, local attractions, and current promotional activities.
Should be able to maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
Comply with Hotel security, fire regulations, and all health and safety legislation
Execute tasks as assigned
Should have proficiency in MS Office and Knowledge of IDS Software is mandatory.
Should have excellent communication, excellent grooming, and customer service skills.
Should have knowledge of EPBX systems.
Front Office Manager
Travel:
N/A
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