Reservation Executive - Della Group

 

Reservation Executive 

Front Office, Reservations Executive

iamge souce: dellagroup.in

Name of the Company:

Della Group

Address of the Company: (Head Office)

Della Tower

Jam-e-Jamshed Road,

Parsi Colony, Dadar (E),

Mumbai – 400 014.

Job Details 

Name of the Post:

Reservation Executive

Front Office, Reservations Executive

Job Location:

Lonavala

Minimum Qualification Required:

Hotel Management Graduate or equivalent

Minimum Job Experience:

Experience of 2 years in reservations or sales function. 

Previous role as an Executive - Reservations in a similar 5* hotel

Job Description:

Should processes reservation by mail, telephone, telex, cable, fax, or central reservation systems referral.

Should have knowledge of the type of rooms, rates, their location, layout, and all packages plans

Should know the credit policy of the hotel and how to code each reservation.

Should create and maintain reservation records by date of arrival and alphabetical listing.

Should respond to all guest reservation requests and executes prompt, courteous, and accurate guest service at all times.

Job Expectations:

Should have excellent knowledge of MS Office, communication skills, Confident telephone manner, and etiquette.

Should have knowledge of IDS Software

Should be committed to delivering a high level of customer service.

Reporting to:

Front Office Manager

Travel:

N/A

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